The Union aviation ministry has recommended increasing compensation to up to Rs 20,000 per flyer for deficiencies in airline services such as flight delays and cancellations.
The ministry will soon put up the draft of a passenger charter containing the proposals online before the final set of rules are issued once it has weighed comments from the public and the carriers.
The airlines are against these suggestions on the grounds that domestic airfares in India are among the lowest globally. They have warned it will lead to “fare hikes” as they will be forced to “pass on the cost” to passengers.